العملية التدريبية وعلاقتها في رفع كفاءة أداء العاملين في القطاع المصرفي

Abstract

This study intends to identify the relation of the training process in raising the efficiency of the performance of employees in the banking sector. A questionnaire was distributed to the employees of the banks in the west bank & Gaza Strip as a tool for study. The most important results was: All variables of training process, like training needs, the design and the construction of the training program, the implementation of the training program& the evaluation of the training program are impact of the efficiency of the performance of employees in the banking sector The research concluded the importance of developing training programs implemented by banks in the banking sector in order to assist the employees to solve the daily work problems and assume greater responsibilities and determine training needs of the workers according to correct and clear standards for all employees in the banking sector.